AM
Akhona M

1 reviews | Active since Feb 2021

21 May 2025, 03:37

Poor service, lack of communication, they don't know what they are doing

You can't get anything from this institution and I worry with it being trusted to look after our pensions, they are s disaster waiting to explode in front of us can't process easy claims on time, agents not well trained it is as if we owe them, shame poor institution and will advocate that my employer leave this ****a shop, yerrer

0
Replies (1)
NMG Benefits
NMG Benefits's reply28 Aug 2025, 10:54
Official
 
 Hi Akhona

We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team