BB
Bongani B
1 reviews | Active since Dec 2022
25 Nov 2025, 11:51
Poor service delivery
Absolute worse, never in my life have I experienced such poor service delivery. Requested my withdrawal in June 2025 and to this day I have not received any of it. No communication and no care whatsoever. I've been following up with emails and calls, and I get no feedback. My next step is to escalate the matter to the adjudicator.
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NMG Benefits's replyOfficial
25 Nov 2025, 14:05Hi Bongani
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply25 Nov 2025, 14:05
Official
Hi Bongani
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team