PL
Petronella L
1 reviews | Active since Nov 2020
25 Nov 2020, 11:38
Poor service
Poor service
I left Clicks in April i was informed by HR that i did not submit the required forms even though i did. Thereafter made sure that i submit all the forms in September 2020 i was told that my money will be paid out within 6 to 8 weeks. I made contact with NMG on 5 November and the consult assured me that he will make my payout a priority. I've been more than patient with NMG and Clicks.
Helpful (0)
Replies (2)0
Replies (2)
NMG Benefits's replyOfficial
25 Nov 2020, 23:15Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply25 Nov 2020, 23:15
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
PL
Petronella L's updateReviewer Update
05 Dec 2020, 23:59I never received a call from them i called them a week later and the consultant (Mduduzi) if I'm correct was very friendly and helpful. He promised me that he will do everything he can to help me. Thank you sir for keeping your word.
PL
Petronella L's update05 Dec 2020, 23:59
Reviewer Update
I never received a call from them i called them a week later and the consultant (Mduduzi) if I'm correct was very friendly and helpful. He promised me that he will do everything he can to help me. Thank you sir for keeping your word.