MD
Mandisa D
1 reviews | Active since Jul 2019
04 May 2022, 14:09
Poor service at it's best
Bad service at it best, I resigned in January 2022 and is now May and have not yet received my funds. I have wasted too much airtime and energy trying to contact them as to what could be causing delay but it's always excuses and bluntly lies after another. There is no sense of customer service or urgency. They don't keep up to their turn around time. It is a nightmare to deal with them.
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Replies (1)
NMG Benefits's replyOfficial
04 May 2022, 14:30Hi Mandisa
We sincerely apologise for the poor service levels that you have experienced from us. It is most definitely not the service levels we pride ourselves on.
Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
We sincerely apologise for the poor service levels that you have experienced from us. It is most definitely not the service levels we pride ourselves on.
Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply04 May 2022, 14:30
Official
Hi Mandisa
We sincerely apologise for the poor service levels that you have experienced from us. It is most definitely not the service levels we pride ourselves on.
Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
We sincerely apologise for the poor service levels that you have experienced from us. It is most definitely not the service levels we pride ourselves on.
Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team