TM
Thabang M

1 reviews | Active since Sept 2024

07 Oct 2024, 13:37

Poor Service

Isn't there a platform or company that can assist us with getting our money from this ******? Cause it's clear that they consistent in their operations and we don't matter to them at all. You'd be lucky if you get your call or mail answered. Makes me wonder why companies still trust them. I was even given 2 numbers for seperate managers but they still ring to voicemail so the fact that they don't answer us lies deeply rooted within the company. Wonder if those funds aren't paid to ghost accounts. We can't all complain about the same service. Absolute trash. I'll be taking it up with the small claims then heading to X Repo, won't let them breath.

0
Replies (1)
NMG Benefits
NMG Benefits's reply08 Oct 2024, 11:06
Official
 Dear Thabang
We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team.