POOR SERVICE

I was retrenched on 17.11.2014 at Ellerines Holding Limited. As a contributing member to a Provident and Pension Fund that was managed by NMG Benefits, l decided to withdraw all my contributions as l had no source of income. I completed the necessary documentation and submitted via our adminstrator in the company. NMG through Thembi as the consultant confirmed that my documents were received on 27.11.2014 and she confirmed that it will take 6 - 8 weeks before l received the funds in my account.<br> <br> After several calls following up with Chipo and Thembi. I have not received the funds as confirmed by these 2 consultants infact l have been told it will be next week and the following week will pass without anything being. As someone that is unemployed, it is has been very expensive to phone this company and be told lies over and over again. At this point, l am at point where l will lose my house as l am solely dependent on the contributions from provident to keep up with bond repayments until l find another job. The service l have experience this company is quite SHOCKING and UNSYMPATHETIC to say the least. In future I will not be a member of fund thats being managed by this company!!!