AM
ATJ M
1 reviews | Active since Nov 2024
08 Nov 2024, 10:59
Poor Service.
The Claim Administrators are so selfish and inconsiderate. Today is exactly 3 months since my claim was submitted with NMG. I have been calling almost everyday to follow up , Useless Administrators, such as Shenaas can't even pick up a phone and explain why she's sitting with my claim for 3 months and do nothing about it.
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NMG Benefits's replyOfficial
08 Nov 2024, 13:28Hi ATJ
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply08 Nov 2024, 13:28
Official
Hi ATJ
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team