MR
Monray R
1 reviews | Active since Jan 2022
05 Jan 2022, 14:55
POOR SERVICE
I resigned end of October 2021 my paperwork was submitted early so I can get my payout as soon as my notice period was done I tried emailing no response whatsoever and the statements is not up to date I'm fed up.
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NMG Benefits's replyOfficial
01 Feb 2022, 20:55 Hi Monray Rame****s, We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care. Monray, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. The NMG Benefits Customer Care Team
NMG Benefits's reply01 Feb 2022, 20:55
Official
Hi Monray Rame****s, We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care. Monray, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. The NMG Benefits Customer Care Team