bM
bathabile M

1 reviews | Active since Sept 2016

04 Oct 2016, 09:35

poor service

<p>I have sent emails no response, even on hello Peter. What's happening with this company.</p> <p>I rereceived a message 19.09.2016 that my benefits have been resolved still no money in my account.</p> <p> </p> <p>Please advise?</p>

0
Replies (3)
NMG Benefits
NMG Benefits's reply04 Oct 2016, 12:34
Official

Good day Bathabile

I sincerely apologize for the confusion.

We had a technical error and your case has been re-open

Please note that we received your withdrawal claim form 02/09/2016. Also note that it take 6-8 weeks for us to process and finalize a claim, once we have received the withdrawal claim form and last contribution.

Your claim will be finalized within within the standard turn around time of 6-8 weeks.

Should you have any further query,please do not hesitate to contact us;

Tel: ***

Email: ***

Kind regards

Palesa Buthelezi

NMG Benefits
NMG Benefits's reply04 Oct 2016, 12:34
Official

Good day Bathabile

I sincerely apologize for the confusion.

We had a technical error and your case has been re-open

Please note that we received your withdrawal claim form 02/09/2016. Also note that it take 6-8 weeks for us to process and finalize a claim, once we have received the withdrawal claim form and last contribution.

Your claim will be finalized within within the standard turn around time of 6-8 weeks.

Should you have any further query,please do not hesitate to contact us;

Tel: ***

Email: ***

Kind regards

Palesa Buthelezi

NMG Benefits
NMG Benefits's reply08 Nov 2016, 16:04
Official

Good day Bathabile

Please note that your claim was finalized and paid out 14/10/2016.

Kind regards

Palesa Buthelezi