KM
Khosi M

1 reviews | Active since Jul 2022

14 Nov 2022, 09:40

pension fund

16 weeks and counting still no assistance or a callback.

0
Replies (2)
NMG Benefits
NMG Benefits's reply14 Nov 2022, 10:03
Official
Hi Khosi

We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care. 

Finding a better way for you. 

The NMG Benefits Customer Care Team. 
KM
Khosi M's update14 Nov 2022, 10:19
Reviewer Update
Hi there,

That's the response I got last week.