NL
Nolitha L
1 reviews | Active since Aug 2020
20 Aug 2020, 17:20
Payment of my provident fund
They service is bad they supposed to give me feed back regarding my payment of provident fund the documents were sent to them in June .you will send them email they don't respond you will call them no answer on their call center they have been saying the Same thing for months that they are processing the money I'm not working I need that money to pay my bills for me and my children I'm behind with rent we don't have food at home it's more than 8weeks now
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NMG Benefits's replyOfficial
24 Aug 2020, 07:27Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply24 Aug 2020, 07:27
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team