bB
bonga B

1 reviews | Active since Jan 2017

02 Feb 2017, 12:41

Pathetic service

<p>After writing my complaint a week ago no one from your company has bothered to respond to it. </p> <p>Thanks to Yolanda who transferred my funds to a bank account number that failed verification with the bank. I have still not received the funds into my bank account.</p> <p>I don't know how you guys work there, if there are any processes in place or not. I had to call you guys again today only to be told that the funds were transferred to an incorrect account. </p> <p>Can I please have someone senior deal with this, I have never experienced such bad service from a well established company.</p>

0
Replies (1)
NMG Benefits
NMG Benefits's reply28 Feb 2017, 10:10
Official

Good day Nokuphila

I sincerely apologize for the kind of service you have received and for the delayed response.

Please note that your claim was finalized and paid out 06/02/2017

Kind regards

Palesa Buthelezi