ZA
Zaakirah A

1 reviews | Active since Apr 2026

21 Aug 2026, 20:51

Pathetic communication and delay in provident fund withdrawal

Spoke to an agent on Tuesday and he said he will get back to me by today but nothing. They really are pathetic. I just want my money.

0
Replies (7)
NMG Benefits
NMG Benefits's reply24 Aug 2026, 10:04
Official
Your claim is with the processing team Zaakirah

They will get back to you

Finding a better way for you,
NMG Benefits Member Support team 
ZA
Zaakirah A's update25 Aug 2026, 07:41
Reviewer Update
It’s been there for months. I want to know is it being actively working on? Because this is really ridiculous
NMG Benefits
NMG Benefits's reply25 Aug 2026, 08:31
Official
I note payment has been released into your Standard Bank account. Please allow up to 48 business hours for the funds to reflect in your account

Finding a better way for you,
NMG Benefits Member Support team 
ZA
Zaakirah A's update25 Aug 2026, 12:11
Reviewer Update
Thank you for your response and for confirming that the payment has been released into my Standard Bank account.

I will allow the stated 48 business hours for the funds to reflect. However, as I have been waiting for this payment since May 2026, I would appreciate it if you could please confirm the date the payment was released, as well as provide the payment/reference number so that I can track the transaction with my bank if necessary.

I would also appreciate confirmation that the payment was sent to the correct Standard Bank account details.

Thank you. I look forward to receiving the funds within the stated 48 business hours.


NMG Benefits
NMG Benefits's reply26 Aug 2026, 15:55
Official
We have emailed you your withdrawal documents to 
***

Finding a better way for you,
NMG Benefits Member Support team 


ZA
Zaakirah A's update26 Aug 2026, 17:00
Reviewer Update
Okay thank you so much. I appreciate it
NMG Benefits
NMG Benefits's reply27 Aug 2026, 12:03
Official
You are welcome

Finding a better way for you,
NMG Benefits Member Support team