1 reviews | Active since Feb 2018
PATHETIC CLIENT SERVICES - NO sense of urgency!!!!
I have now been sending emails since last week, with absolutely no response or even an acknowledgement, barring the automated response! I can see that my last email was read yesterday morning at 09:00, yet the person obviously saw no need to pick up the query and deal with it. Do you guys employ them off the street? Or is this common in your organisation - that you pick up a query, skip over it and have the next idiot pick it up whenever he/she feels that the client has now waited long enough. Is the same thing going to happen once I submit my claim? That I will have to wait months, with no response from your staff? This is absolutely ridiculous and I have no option but to DEMAND that my query gets responded to TODAY!!!
Dear valued client,
We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hello Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Dear valued client,
We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hello Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team