1 reviews | Active since Feb 2025
O rating
You know I I've been calling different departments regarding and I'm not getting help and there's NMG Manager her name is Vanessa Liebenberg she's one of the people who understands what I want to claim because my husband passed on 16 June 2018 and one of my daughters received a payout from. NmG and I was told my son will get when he reach 18 years so I then sent emails to different consultants at NMG till today I haven't received any feedback all I get is I'm calling the wrong department they not even willing to try and connect me with relevant people. All they say it's there are no funds how come there are no funds because not so long ago a lady I'm in contact to she got the same money of her son since he has turned 18 so how come I don't have funds they tell me they can't access my husband's industry number how is that possible because my daughter managed to claim.i deeply ask to be in contact with Vanessa Liebenberg because she's not taking my calls.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
