BS
Bennie S
1 reviews | Active since Sept 2017
15 Jan 2020, 09:56
Not happy at all
I have submitted an application for withdrawal beginning of October and I was promised to receive the funds latest 2nd week of December. Since then I have been calling since and each and every phone I have been advised that Ncamisile will revert back to me of which she never did. The issue that I have been is wrong tax directive and I was promised that it they will cancel everything and reapply for a tax directive and I should be paid latest by today. I just tried calling which is a tidious experience. I did not get any help. This is inconvenient for lots of people... Please
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NMG Benefits's replyOfficial
15 Jan 2020, 11:00Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply15 Jan 2020, 11:00
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team