NV
Nqabisile V
1 reviews | Active since Sept 2024
23 Sept 2024, 10:56
Not far from committing suicide
Just called them and am told their system is offline. We are going to end up commiting suicide as we did not opt for this out of fun but wanted to fix things like erears in bonds which are leading to my property being sold. Guys just have a heart and think about the distraction you are causing to us please i am begging you and if that is how i must go low for the money i saved I will do so.
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Replies (2)NV
Nqabisile V's updateReviewer Update
23 Sept 2024, 15:08Just called them as they have aske me to do. I am now told only one employee responsible for 2 pot system is at work and all others are on leave. How on earth do you allow people to go on leave while you are facing disaster. This is really not a South African Company. Let them put flowers on my grave.
NV
Nqabisile V's update23 Sept 2024, 15:08
Reviewer Update
Just called them as they have aske me to do. I am now told only one employee responsible for 2 pot system is at work and all others are on leave. How on earth do you allow people to go on leave while you are facing disaster. This is really not a South African Company. Let them put flowers on my grave.
NMG Benefits's replyOfficial
23 Sept 2024, 15:51 Hi, valued member
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply23 Sept 2024, 15:51
Official
Hi, valued member
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.