WP
Willie P
1 reviews | Active since Mar 2022
10 Oct 2022, 08:58
No service or any feedback
This is really shocking and pathetic. Our pension fund was moved from Sanlam to you guys. Now we get no service at all. Holding on for 30 minutes, no response. Cant get a statement or any assistance. This is really a serious worrying matter😡😡😡😡😡😡😡😡😡
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NMG Benefits's replyOfficial
10 Oct 2022, 09:27Hi Willie
We sincerely apologise for the poor service levels that you have experienced from us. In the interest of protecting your personal details, kindly email us the details of your enquiry together with your contact details to queriesrfa @nmg.co.za so that one of our trained professionals can promptly assist you.
It is our key priority to attend to your matter with urgency and care. Kindly expect a response within 48 hours of sending your email enquiry.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply10 Oct 2022, 09:27
Official
Hi Willie
We sincerely apologise for the poor service levels that you have experienced from us. In the interest of protecting your personal details, kindly email us the details of your enquiry together with your contact details to queriesrfa @nmg.co.za so that one of our trained professionals can promptly assist you.
It is our key priority to attend to your matter with urgency and care. Kindly expect a response within 48 hours of sending your email enquiry.
Finding a better way for you.
The NMG Benefits Customer Care Team