LH
Liesl H
1 reviews | Active since Jan 2023
09 Jan 2023, 17:22
No service from NMG
I left my place of employment at the end of July 2022 and then app**** to withdraw my benefits. To date, as in over 5 months later, I have still not received my pension pay out. The service is absolutely shocking. I don't know why any national company would want their employees pensions paid to NMG.
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Replies (2)LH
Liesl H's updateReviewer Update
09 Jan 2023, 17:32ARE YOU *****ING MY MONEY!!!!
AND IT LOOKS LIKE MILLIONS OF OTHER PEOPLE TOO.
AND IT LOOKS LIKE MILLIONS OF OTHER PEOPLE TOO.
LH
Liesl H's update09 Jan 2023, 17:32
Reviewer Update
ARE YOU *****ING MY MONEY!!!!
AND IT LOOKS LIKE MILLIONS OF OTHER PEOPLE TOO.
AND IT LOOKS LIKE MILLIONS OF OTHER PEOPLE TOO.
NMG Benefits's replyOfficial
10 Jan 2023, 08:38 Hi Liesl
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to escalations @nmg.co.za and you will be responded to.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to escalations @nmg.co.za and you will be responded to.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply10 Jan 2023, 08:38
Official
Hi Liesl
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to escalations @nmg.co.za and you will be responded to.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to escalations @nmg.co.za and you will be responded to.
Finding a better way for you.
The NMG Benefits Customer Care Team.