No response and numerous call log numbers

<p>Hi, </p> <p>I am trying to get my funds moved over from one company to another with no response. I have been struggling since Januar 2017. In the beginning I had one of the consultants speaking to me and keeping me up to date, but eventually there were no progress and now I keep on getting reference numbers for the calls I have logged, but no one contacts you back, no response on emails as well. For the amount of companies they deal with, it is disappointing to see how their customer service is and also makes you concerned to what their customers will be treated like when need arises. </p> <p> </p> <p>Nadia</p>