MC
Marlize C
1 reviews | Active since Mar 2018
11 Aug 2019, 14:05
No Response and No payout
I have been trying to get a response from NMG since the 26 of July 2019. I resigned from Discovery my last day being 30 June 2019 and i still have not gotten my pension/provident payout. It has been over 6 weeks since the last deduction. I contacted my previous manager and she said i must follow up with NMG. I have sent numerous emails and i have gotten no response. My complaint is about the payout not being paid out in the 4-6 weeks as advised and also about NMG not responding at all.
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NMG Benefits's replyOfficial
14 Aug 2019, 09:20Dear valued client,
We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hello Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hello Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply14 Aug 2019, 09:20
Official
Dear valued client,
We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hello Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hello Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team