1 reviews | Active since Nov 2016
No feedback on withdrawal claim
<p>I submitted a withdrawal claim on 14/07/2016. Got no response ever since. I contacted NMG call centre on 8 November to query how far the case is. Only then they told me the tax directive has declined. I went to SARS and they confirmed only my address needs to be changed. I then forwarded the proof of address and SARS told me everything is in order. </p> <p> </p> <p><br />I informed MNG to re-apply for tax on 11, which they confirmed they will. To date I called more than 4 times and no one can tell me what's the hold up. </p> <p> </p> <p><br />NO ONE BOTHERS TO CALL AND ADVICE OF ANY OUTSTANDING OR PROGRESS. THE ADMINISTRATOR IS FOREVER NOT AVAILABLE - HER NAME IS YVONNE.</p> <p> </p> <p><br />IT NEARLY 6 MONTHS WITHOUT REPLY.</p>
Good day Nokuthula
I sincerely apologize for the kind of service you have received.
Please allow me time to investigate the matter further. I will have feedback for you by the end of business tomorrow. 30/11/2016
Kind regards
Palesa Buthelezi
Good day Nokuthula
I sincerely apologize for the kind of service you have received.
Please allow me time to investigate the matter further. I will have feedback for you by the end of business tomorrow. 30/11/2016
Kind regards
Palesa Buthelezi
Good day Nokuthula
I sincerely apologize fo r the delayed response.
Please note that we have re-app**** for the Tax Directive, Please expect a call from Yvonne as she will be making you aware of the progress of your claim.
Kind regards
Palesa Buthelezi
Good day Nokuthula
I sincerely apologize fo r the delayed response.
Please note that we have re-app**** for the Tax Directive, Please expect a call from Yvonne as she will be making you aware of the progress of your claim.
Kind regards
Palesa Buthelezi
