No Feedback, No Update, Nothing!!!

<p>My father retired at the end of March this year. After all the documents for the claim were submitted, it took forever for NMG to tell about the status of the claim and when he is going to get his money. Phones are never answered and they hardly respomnd to emails. We were finally able to get hold of someone via the website and they said that an administrator would contact us and tell of the status of the claim. This happened as the said administrator was Jerobeam and a portion of his claim was paid out. We have however on numerous occassions asked to get the benefit statement to see how much the total claim is and for the procedure to be explained on how and when he will receieve the remaining amount. This is ignored.</p> <p>My father has two pension funds with NMG, and Jerobeam has been sending emails to Philani Gwala to check the status of yje other fund. We have also been trying to get feedback but we are being ignored.</p> <p>My father is very ill and going through serious medical procedures and this issue is just adding to his stress. WE JUST WANT TO BE KEPT UP TO DATE!!!! </p>