NL
Natalie L
1 reviews | Active since Jul 2011
24 Jun 2024, 16:31
No feedback, No Payment, No Customer Service
Cannot believe a company working in the Finance Industry can have such poor standards.
Been trying since Dec'23 to withdraw my funds from a fund of many years ago.
No payment, no feedback, no assistance. Defnitely will not recommend this company.
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
27 Jun 2024, 08:43 Hi Natalie
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply27 Jun 2024, 08:43
Official
Hi Natalie
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.