NS
Nomsa S
1 reviews | Active since Dec 2018
30 Nov 2020, 14:59
No Contact
Good day
I called in earlier to follow up on my pension fund payout and I was told systems down, I called several times now, every-time I call I get transferred to be assisted and no one is picking the line. Can some please contact me and assist with the above request.
Kindest Regards
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NMG Benefits's replyOfficial
30 Nov 2020, 19:23Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply30 Nov 2020, 19:23
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team