JE
Janene E

1 reviews | Active since May 2015

27 Jan 2025, 09:05

No care in the world for people

Still waiting on feedback regarding where in the process my withdrawal are. You have been giving the same message and NO ONE BOTHERS TO CALL YOU BACK!!!!! This is why people wait MONTHS for a payout from your institution. When you call in no one can tell you anything! Iwant feedback

0
Replies (3)
NMG Benefits
NMG Benefits's reply27 Jan 2025, 12:05
Official
Hi 
Janene Esterhuyse

We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team 
NMG Benefits
NMG Benefits's reply27 Jan 2025, 12:06
Official
Hi 
Janene Esterhuyse

We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team 
JE
Janene E's update27 Jan 2025, 12:25
Reviewer Update
This is the same response I have been receiving whole time