lM
linda M

1 reviews | Active since Nov 2016

14 Nov 2016, 15:51

no attending to my urgent claim

<p>i've been sending an email to NMG advising the about the problem that i have and how urgently i need the money but they keep on telling me about the 6-8 weeks process even though i need that money desperately. They dont care about people all the care about is their process and also they keep on saying their process is 6 - 8 weeks and i know people that got their money in 3 to 4 weeks time. They need to start thinking about people's needs not themselves </p>

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Replies (2)
NMG Benefits
NMG Benefits's reply15 Nov 2016, 08:51
Official

Good day Linda

Please provide me with your ID or Employee number, as I would like to assist you further.

Kind regards

Palesa Buthelezi

NMG Benefits
NMG Benefits's reply15 Nov 2016, 11:34
Official

Good day Linda

From what im picking up on our systems, we received your your withdrawal claim form 21/10/2016.

Indeed our Standard turn around time is 6-8 weeks

However we are in the fourth week of processing your claim and it will be finalized before 25/11/2016.

Should you have any further queries, please do not hesitate to contact us on:

Tel no: ***

Email: ***

Kind regards

Palesa Buthelezi