DP
Debra P
1 reviews | Active since Oct 2022
12 Oct 2022, 10:42
NMG - Useless with Payouts
Lack of communication and feedback. I've sent numerus emails, called numerous times with no reply. Crazy how NMG is quick to take money for Pension and Provident funds but then choose to ignore you when it's payout time. My request to close and pay was done in July 2022 and still I wait for any feedback in respect to my Provident fund and of course my money!! At this stage, please public stay away from these guys.
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NMG Benefits's replyOfficial
12 Oct 2022, 10:48Hi Debra
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details and query to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details and query to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply12 Oct 2022, 10:48
Official
Hi Debra
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details and query to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details and query to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.