LM
Lunga M
1 reviews | Active since Feb 2022
11 Oct 2024, 12:25
NMG Terrible Service
Provident fund claim is unattended. Terrible turnaround times on provident fund claims and terrible turnaround times on queries. You get sent pillar to post, and that's if you even get someone on the phone.
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NMG Benefits's replyOfficial
14 Oct 2024, 15:04Hi Lunga
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply14 Oct 2024, 15:04
Official
Hi Lunga
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.