SR
Subz R
1 reviews | Active since Nov 2018
03 Feb 2021, 17:21
NMG PROVIDENT FUND POOR SERVICE
I have been retrenched August 2020 ALL documents were submitted to NMG timeously and a response emailed to state documents received Correct and in order. When you email them they refer emails to other people and when you call them they don't answer. From 12 weeks of being paid out from NMG it is now 5 months and still NOTHING. THIS IS MY MONEY THAT I HAVE WORKED HARD FOR..
A call or proper response to email would be appreciated not an Automated one. I am tired and fedup and frustrated contacting them for MY MONEY. If they too busy investing it and collecting Interest THAT IS NOT MY PROBLEM!!!!
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NMG Benefits's replyOfficial
03 Feb 2021, 23:55Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply03 Feb 2021, 23:55
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team