1 reviews | Active since Apr 2015
NMG POOR,POOR MEMBERSHIP SERVICE
I TRY TO GET HOLD OF NMG SINCE 25/11/2020 VIA EMAILS AND TELEPHONIC TO NO AVAIL.YOU GET PUT THRU VARIOUS ADMINISTRATORS THAT DO NOT BOTHER TO PICK UP THERE PHONES AT THE END YOU ARE LEFT WITHOUT AIRTIME.THEY DON'T EVEN RETURN YOUR CALLS.MY UNCLAIMED BENEFIT NR WITH THE FSCA ARE 403816 NMG Umbrella SmartFund (Provident section)- Esor Construction.SERIOUSLY NOW THIS IS MY MONEY THAT I WORKED FOR THAT THESE PEOPLE ARE BLUNTLY WITHHOLDING.THEY HAVE ALL THESE DETAILS ON EMAIL BUT STILL NO REPLY.IT WENT TO Mbali Ngwenya,Mxolisi Mhlanga RFA - Intern THAT FORWARD THE MAIL TO Sonwabile Ceki UP TO DATE STILL NOTHING.SEE MAIL BELOW:eriesrfa <***> To:Sonwabile Ceki Cc:*** Mon, Feb 22, 2021 at 9:22 AM
Hi Sonwabile,
Member has come back again, kindly see email below and revert to member.
Kind regards,
Mxolisi Mhlanga RFA - Intern T: +***0 DL: +***2 Nicolway West Office Block, Corner William Nicol Drive and Wedgewood Link Bryanston Gauteng 2021 South Africa NMG Employee Benefits (Pty) Ltd – FSP33426 Read more about our services PLEASE TO EVEN TRY TO READ MORE ABOUT THERE SERVICE OR FOLLOW THEM ON LINKEDIN THIS IS WAY BEYOND POOR SERVICE.
MALISHA JONKER/***/***.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on.
Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on.
Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
