JK
Jaydine K
1 reviews | Active since Nov 2022
24 Jan 2024, 11:17
NMG Pension Fund
I’ve been doing follow ups for the past 6 weeks regarding my pension fund money and every consultant I’ve been talking to doesn’t give me specific date as to when I will receive the money
Can I please get urgent feedback I need the money before next week or I will keep on complaining I am not impressed with the service I have been receiving
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NMG Benefits's replyOfficial
24 Jan 2024, 11:32Hi Jaydine
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply24 Jan 2024, 11:32
Official
Hi Jaydine
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.