TM
Tshepo M
1 reviews | Active since Mar 2024
18 Mar 2024, 11:48
NMG PAYOUTS TAKE FOREVER- BAD SERVICE!!!!!!
I dont understand why companies still use this NMG company for our provident funds. I have resigned two months ago and still have not received my Funds. whenever i call i get told that the policy needs two signatories and that one has signed and waiting for the other to also sign. Its been two weeks of being told the same story without any payments. THIS COMPANY REALLY HAS THE WORST SERVICE YOU CAN EVER FIND ANYWHERE! AND THEY SEEM NOT TO CARE, HOW CAN THEY GET SO MANY BAD REVIEWS AND STILL NOT CHANGE THEIR WAYS!
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NMG Benefits's replyOfficial
12 Apr 2024, 14:18Hi Tshepo
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply12 Apr 2024, 14:18
Official
Hi Tshepo
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.