MP
MERISA P

1 reviews | Active since Feb 2014

29 Mar 2022, 11:13

NMG - Not the best

Not the best service. Why is service going worse day by day. When will you realize without our money you wont have a job!! we deserve service and better then what we currently receiving

0
Replies (5)
NMG Benefits
NMG Benefits's reply29 Mar 2022, 11:19
Official
Hi Merisa

We sincerely apologise for the poor service levels that you have experienced from us. It is most definitely not the service levels we pride ourselves on. 

In the interest of protecting your personal details, kindly email us the details of your enquiry together with your contact details to *** so that one of our trained professionals can promptly assist you.

It is our key priority to attend to your matter with urgency and care. Kindly expect a response within 48 hours of sending your email enquiry. 

Finding a better way for you. 

The NMG Benefits Customer Care Team 

MP
MERISA P's update29 Mar 2022, 12:45
Reviewer Update
Looking forward to your call.
MP
MERISA P's update31 Mar 2022, 09:08
Reviewer Update
This is still not resolved Can you believe this!! this is the worst service.. I get send from pillar to Post..... unbelievable.... It the 1St tomorrow and I guess I will still be waiting although this was sent through 18-03-2022 ALREADY!!
MP
MERISA P's update31 Mar 2022, 17:13
Reviewer Update
Ontse Came back to, atleast im getting some answers now.. Thank you for getting back to me like you promised
NMG Benefits
NMG Benefits's reply31 Mar 2022, 17:18
Official
Hi  Merisa

We are pleased to hear that we have met your service expectations and trust that your query will be resolved soon.

We would greatly appreciate your support of updating your current rating as aligned with the satisfactory attendance of your query. 

Finding a better way for you. 

The NMG Benefits Customer Care Team.