1 reviews | Active since Sept 2015
NMG NOT PAYING MY MONEY!!
Im beyond frustrated. I have been incontact with Duduzile at NMG to make sure that my documents are in order and that nothing delays my payment. I phoned last week Friday and I was told that my money has been paid, however its the 09 September 2015 and my money is not in my account.<br> <br> I phoned Duduzile on the 08 september 2015 and she said she will send me proof of payment only to tell me today that it returned unpaid. The reason why sounds like an excuse. As part of the banking details I gave to NMG was a letter from the bank with my full banking details so there is no valid reason why they say it bounced except that they have not paid me.<br> I phoned her and she said I must wait 2 more days for payment. That is unfair!!! I have asked for my payment and have now resorted to cutting my call and just not taking my calls. When I phoned around 08:40 this morning she was going to call me back in the morning, and I am still waiting for her to call me back.<br> <br> This is the 2nd time i do a withdrawal with NMG and even the 1st time it was just as frustrating... I am not going to use Alexander Forbes and I hope I get treated much better than NMG has done. Im disappointed and want my money TODAY!!
Good day Patiswa,
My apologies for the service that you have received,
As per your previous correspondence with Duduzile via phone and email, please note that a re-issue was done on your claim and payment was released yesterday 09/09/2015.
Taking into consideration that we bank with FNB, It will take 2 to 3 working days for the funds to reflect in your account.
Should you have any queries, please do not hesitate to contact us on the below details.
Email: ***
Tell no: ***
Thank you,
Kind Regards
Thabisile Malinga
Good day Patiswa,
My apologies for the service that you have received,
As per your previous correspondence with Duduzile via phone and email, please note that a re-issue was done on your claim and payment was released yesterday 09/09/2015.
Taking into consideration that we bank with FNB, It will take 2 to 3 working days for the funds to reflect in your account.
Should you have any queries, please do not hesitate to contact us on the below details.
Email: ***
Tell no: ***
Thank you,
Kind Regards
Thabisile Malinga
