ZD
Zama D

1 reviews | Active since Nov 2017

15 Nov 2022, 09:34

NMG is the worst investment company when it comes to service

I have dealt with many pension fund companies before but this is the worst NMG! I don't understand how big companies work with this company. The service is so poor?! They don't respond to emails regarding claims. Turn around is supposed to be 6 weeks so they say but you never get that. I'm going to really take this up with my previous company. Every one who left complains about the same. They have to change NMG as an investment company!

0
Replies (1)
NMG Benefits
NMG Benefits's reply15 Nov 2022, 12:07
Official
 Hi zama

We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care. 

Finding a better way for you. 

The NMG Benefits Customer Care Team.