NMG is the definition of incompetence

If I could give 0 stars I would. I have recieved such contradictory information from this company and their useless consultants what makes it worse is I've been contacting managers !!! Angeline Van Eeden as well as Luke Le Cordier . They seem to feel like they can only reply when it's convenient for them. Somehow someone and frankly I do not give a **** whom, stuffed up my claim. I sent the request through on the 11th of June to process my provident and pension and by the 15th monies should be allocated and to date still no confirmation was given on whether the funds have been allocated as yet and requested to be withdrawn from the market. Today is the 21st of July 2020 and we are now nearly 6 weeks in. Money still needs to be taken from the market transfered to the funds bank account, sent to SARS and then sent to get two managers approvals before being paid and I don't see this happening within the next two weeks to meet their 6-8 weeks deadline.

I contacted the manager Angeline and her ********** reply was that she can't tend to only me she's not drinking tea and eating cake. Bare in mine THIS IS MY MONEY, it's not a loan I'm receiving from NMG it's my own damn money I'm trying to get out of these people.

I am fed up fed up fed up with NMG and their freakin incompetence.

Now they've locked me out of the web portal can't see anything and don't reply to my emails either.

I asked what the discrepancy is between what their may statement shows and the amount I see on the front screen and on the investment values but again no answer. So my only conclusion is that their blindly robbing us all.

Don't bring me a normal consultant with an automated response come bring me your CEO to come and explain to me his definition of customer service cause clearly y'all have lost it along to way to acquiring billions of our monies.