LK
Liyakath K
1 reviews | Active since Aug 2020
31 Aug 2020, 21:03
Nmg Incompetant
I had submitted my claim in the 30th of June 2020 and was advised it would take 6 to 8 weeks to be processed. It is now 10 weeks and nothing processed yet. Nmg keeps delaying my payout. In the mean time I have no funds and daily commitments. This is really frustrating since certain everything was given to them on time yet they are not efficient in processing my claim. They keep saying they are working on it, however do not provide any feedback or updates. It is also nearly impossible to get through to their call center. I am so tired of the lack of service.
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NMG Benefits's replyOfficial
29 Sept 2020, 10:16Dear valued client,We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hello Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.Operating hours: Monday – Friday, 8am – 5pm.Yours Sincerely The NMG Customer Care Team
NMG Benefits's reply29 Sept 2020, 10:16
Official
Dear valued client,We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hello Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.Operating hours: Monday – Friday, 8am – 5pm.Yours Sincerely The NMG Customer Care Team