GJ
Gideon J
1 reviews | Active since May 2023
06 Dec 2024, 09:14
NMG does not!!!!!! give service!!!
NMG does not!!!!!! give service!!! Tried to call them ?? hahaha what a joke!! while you wait on the line they play this message over and over how this is the greatest company with these nice benefits.. joke of the day! waiting over 2 months for a claim to be paid out. for 9 years, that's 108 payment the have received my payments, always on time... never waited for me for a day. but trying to speak to a consultant.. yeah sir.. takes this bot instead. this is unacceptable service, for nobody....in no country. its pathetic to say the least.
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NMG Benefits's replyOfficial
10 Jan 2025, 13:02Hi Gideon
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply10 Jan 2025, 13:02
Official
Hi Gideon
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team