AM
Andile M

1 reviews | Active since Jan 2023

11 Jan 2023, 19:04

NMG Benifits Withholding Provident Fund Claim

I suspect that this company is *****ing people's hard earned money. No one is able to provide a straight answer to the most basic of questions. My claim was handed over to a claims administrator who was seemingly tasked to delay and not get back to me. The notice period i was given to get my claim sorted out has lasted and its concerning that so many other people have the same issue.

@nmg Save your generic response. I had already mailed everyone there is to mail

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Replies (1)
NMG Benefits
NMG Benefits's reply12 Jan 2023, 15:22
Official
Hi Andile
 
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care. 
 
Finding a better way for you. 
 
The NMG Benefits Customer Care Team.