KG
Kershan G
1 reviews | Active since Jul 2018
22 Sept 2024, 22:24
Nmg benifits - no customer service
I am a member of nmg benifits with a provident, i resigned in June 2024 and requested my provident fund payout uptill date i have not received, call centre there is no answer for hours and i emailed *** they responded on 12th of September requesting my id number which i sent and no response till now, i wont advise ANYONE to invest your money or get a retirement through a company that you can not get assistance or get hold of, worst funding and service
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Replies (2)0
Replies (2)
NMG Benefits's replyOfficial
23 Sept 2024, 15:56 Hi, valued member
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply23 Sept 2024, 15:56
Official
Hi, valued member
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
KG
Kershan G's updateReviewer Update
23 Sept 2024, 16:15I thank you for your response, please can someone contact me i have even tried calling again today and sent multiple emails with no response but your automated response says feedback within 24 hours its being 2weeks with no response
KG
Kershan G's update23 Sept 2024, 16:15
Reviewer Update
I thank you for your response, please can someone contact me i have even tried calling again today and sent multiple emails with no response but your automated response says feedback within 24 hours its being 2weeks with no response