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christiaan G
1 reviews | Active since Aug 2015
05 Jan 2023, 09:26
NMG benefits/cedar
submitted my claim beginning of November after numerous emails without any reply and trying to phone constantly waiting more than hour on the line then they just put the phone down on you i never received such bad service from anyone and if you ask the receptionist to speak to a manager she says there isn't any managers makes sense because there is no service from these people they absolutely useless
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Replies (2)
NMG Benefits's replyOfficial
05 Jan 2023, 13:14Hi Christiaan
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply05 Jan 2023, 13:14
Official
Hi Christiaan
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
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christiaan G's updateReviewer Update
05 Jan 2023, 13:21this is a joke sending the same message to everyone over and over instead of sorting it out
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christiaan G's update05 Jan 2023, 13:21
Reviewer Update
this is a joke sending the same message to everyone over and over instead of sorting it out