LB
Lara B
1 reviews | Active since Oct 2022
09 Oct 2024, 15:53
NMG Benefits- WORST SERVICE EVER
Good day,
NMG Benfits has the worst service EVER!!!! I have been trying for weeks and weeks to speak to someone about my payout. You can't get through when you phone, even on hold for more than an hour and nothing. I have sent numours mails, logged complaints... and Nothing.
Where do we take it further? Do we start complaining to the company we used to work for seeing that they are using people that are *****?
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NMG Benefits's replyOfficial
10 Oct 2024, 15:06Hi Lara
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply10 Oct 2024, 15:06
Official
Hi Lara
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.