SG
Susan G
1 reviews | Active since Jan 2020
11 Jan 2023, 09:47
NMG BENEFITS - WITHHOLDING PROVIDENT FUND PAY-OVER ON EMPLOYEE BENEFITS
I have left my previous employer and trying my utmost to get hold of NMG Benefits to claim provident fund due to me but without avail. Their landlines ringing without anyone answering and also no answering or messaging service. I have sent emails to them requesting assistance but to no avail. Wondering how many people funds are they sitting with and not paying this out.
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NMG Benefits's replyOfficial
12 Jan 2023, 15:21Hi Susan
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply12 Jan 2023, 15:21
Official
Hi Susan
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.