NMG Benefits with their horrible service.

I left my previous job on the 29th July 2022, which makes the my last provident fund contribution to nmg. I received an sms on 22nd July 2022 that nmg had received my claim and its been processed. 9 weeks later I have nit received any proper feedback from the fund very time I call in I am given different information. I was once told my claim has been approved to pay out on the 12 September, no payment came through. When I call now I am told it is under disinvestment and i get different dates on when it was processed.

I lodged a complaint and no-one has called me or even attended to my complaint.

The service I have been receiving is horrible, it is unspeakable.