MT
Milner T

1 reviews | Active since Mar 2026

28 Mar 2026, 08:04

NMG Benefits lie to clients

Worst experience I've EVER had with a financial institution. Also they LIE and I see them as completely *************. I've been waiting 14 weeks now. I've called multiple times after the "6 to 8 weeks" period had passed. I was told on 2 seperate occasions by 2 seperate consultants my money has been disinvested, and that it has been processed by SARS, "your pay-out will happen before the end of the week". SURE... if you worked for Motus and your fund is with them: withdraw it now so you can have your vested pot money by the time you're 100 years old. These people DON'T want to pay you your money, and that's the end of it. They also take on average 15 mins to answer any call - DO NOT think you are a priority to them.

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Replies (1)
NMG Benefits
NMG Benefits's reply30 Mar 2026, 10:59
Official
 Good day Mr Thomas
 
Thank you for bringing your concerns to our attention. 
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.
We appreciate your patience while the matter is being processed. Please note your complaint reference number : ***3

Finding a better way for you,
NMG Benefits Member Support team