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Mbali X
1 reviews | Active since Dec 2019
09 Nov 2020, 11:33
NMG benefits is the WORST, STAY FAR AWAY
Your service is DISGUSTING and EXTREMELY UNPROFESSIONAL. You are the most unpleasant company to deal with. I have been calling there's no answer, you promised to call me last week after I sent a review on this platform, I still haven't been called. I wrote on your website asking to be called and still nothing. Are you guys ever gonna assist me???
I have a bond to pay. I have children that need to be fed. I have medical responsibilities that need to be financed and you bull****ting me with these run arounds in honestly annoying.
You better call me today and sort this out before I take it to the media and have you discredited and lose clients.
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NMG Benefits's replyOfficial
09 Nov 2020, 12:36Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply09 Nov 2020, 12:36
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team