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Ebrahiem D

1 reviews | Active since Oct 2015

15 Dec 2020, 11:33

Nmg benefits is a big ****!

Resigned from Discovery in September, last day was the 23rd of October. I was told my payout would be paid in 6 to 8 weeks from that date. The turn around time has lapsed and still no payout, I have wasted so much money and time trying to call but no one ever answers and my airtime runs out each time. I have emailed and gotten nothing in response other than an automates response saying my query will be resolved soon. This is ridiculous it is December and I need my money why are you withholding clients funds for so long and why is it so hard to get hold of some one???? Nmg benefits is a big ****en **** if you ask me. It's no wonder discovery moved away from you lot and opened their own provident and pension fund inhouse.

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Replies (2)
NMG Benefits
NMG Benefits's reply15 Dec 2020, 23:06
Official
Dear valued client,

Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely 

The NMG Customer Care Team
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Ebrahiem D's update17 Dec 2020, 10:05
Reviewer Update
You didn't contact me you ****ing ******** ******! Stop writing this bull**** generic response to every complaint and then not contacting us regarding OUR ****ing money!!!!!