NP
Ntombifikile P
1 reviews | Active since Dec 2020
01 Dec 2020, 13:55
Nmg benefits disappointing service
It's so upsetting that NMG benefits has not paid out my smart fund provident fund ,yet they told me it takes 6-8 weeks to pay out after they received the claim from my employer. Now they are ignoring calls and my emails
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Replies (2)
NMG Benefits's replyOfficial
01 Dec 2020, 23:30Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply01 Dec 2020, 23:30
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NP
Ntombifikile P's updateReviewer Update
04 Dec 2020, 09:05To this day NMG benefits have not contacted me or rep**** to my email and assist as they said they would on their above reply ,I truly was hoping that it was only a mistake that you were ignoring my email and calls but now it seems you don't care about your clients.
NP
Ntombifikile P's update04 Dec 2020, 09:05
Reviewer Update
To this day NMG benefits have not contacted me or rep**** to my email and assist as they said they would on their above reply ,I truly was hoping that it was only a mistake that you were ignoring my email and calls but now it seems you don't care about your clients.