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Adolph N

1 reviews | Active since Apr 2014

06 Apr 2021, 12:32

NMG Benefits / Consulting Pathetic Service

I doubt there will be any helpful situation here for many regarding NMG Benefits pathetic service, rather take a different route. Check the following information...

https://www.pfa.org.za/ The mandate of the OPFA is to ensure a procedurally fair, economical, and expeditious resolution of complaints. Our services are free.

The office of the Pension Funds Adjudicator is a statutory body established in terms of section 30B of the Pension Funds Act, 24 of 1956. Section 30B entrusts the responsibility of carrying out the mandate on the Pension Funds Adjudicator and the Deputy Adjudicator/s. The Adjudicator and/or the deputy Adjudicators are appointed by the minister of Finance in consultation with the Financial Services Board.

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Replies (1)
NMG Benefits
NMG Benefits's reply06 Apr 2021, 23:51
Official
 
Hi Adolph,
 
We sincerely apologize for the service levels that you have experienced with NMG Benefits and the inconvenience imposed on you, as a result.  We will make it our mission to attend to your query with urgency and care. 
 
 
Adolph, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. 
 
Finding a better way… 
 
The NMG Benefits Customer Care Team